Improving Maintenance and Reliability

Improving Maintenance and Reliability Through Cultural Change
Stephen J Thomas
356 Pages, Hardcover
Published: October, 2005


This unique and innovative book explains how to improve your maintenance and reliability performance at the plant level by changing the organizations culture. It is specifically intended for middle managers in the manufacturing and process industries. This book demystifies the concept of organizational culture and links it with the eight elements of change: leadership, work process, structure, group learning, technology, communication, interrelationships, and rewards. If you want to break the cycle of failed improvement programs and instead use cultural change to help make significant and lasting improvements in plant performance, this book will show you how.

• Explains in-depth the eight elements of change and how they relate to cultural change.
• Discusses cultural change with a reliability focus. Includes a PowerPoint presentation with audio on the enclosed CD-ROM, together with a web survey model, the Web of Organizational Change.

• The Beginning
• Culture Defined
• Vision and the Goal Achievement Model
• Organizational Values
• Role Models
• Rites and Rituals
• The Culture Infrastructure
• The Elements of Change
• Part 1 Leadership The Basics
• Part 2 Leadership and Change Management
• Work Process
• Structure
• Group Learning
• Technology
• Communication
• Interrelationships
• Rewards
• The Web of Cultural Change
• Assessment and Corrective Action
• Moving Forward
• Appendices
• Bibliography
• Figure Index
• Index

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