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Thread: Vendor Supplied Wrong Material- Where does the responsibility end?

  1. #1
    Associate Engineer
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    May 2017
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    Vendor Supplied Wrong Material- Where does the responsibility end?

    Hi, I have a quick question- I make brake rotors for off-road motorcycles and have used 410 stainless for 10+ years with excellent performance. The steel vendor we normally use was out of stock for several months, so we found another local vendor. We ordered 410, however, the vendor supplied 410-S. 410-S is a special alloy that does not harden when welded- We heat treat our rotors and unfortunately did not discover the mistake until the first step of heat treat. The 410-S won't harden beyond RHC 8. We need RHC 32. The vendor has agreed to replace the material, however, they do not feel any responsibility for the $7200 in process cost (laser, de-burring and heat treat). I proposed that we split the cost and take it as a credit towards future material purchases and they are still pushing back. What is the general opinion of where the responsibility lies? If we are totally at fault for not checking certs, then we've learned an expensive lesson. Thanks for your thoughts-

  2. #2
    Administrator Kelly Bramble's Avatar
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    Feb 2011
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    Bold Springs, GA
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    1,974
    If your organization accepted the material shipment and it was identified as 410-S ... it's your material not theirs..

    They have indicated that they would replace the material which I view as very generous.. Expecting them to pay for the manufacturing processing is unreasonable. Know what your material is before processing.
    Tell me and I forget. Teach me and I remember. Involve me and I learn.

  3. #3
    Associate Engineer
    Join Date
    May 2017
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    2
    Thanks Kelly

    Quote Originally Posted by Kelly Bramble View Post
    If your organization accepted the material shipment and it was identified as 410-S ... it's your material not theirs..

    They have indicated that they would replace the material which I view as very generous.. Expecting them to pay for the manufacturing processing is unreasonable. Know what your material is before processing.

  4. #4
    Associate Engineer
    Join Date
    Sep 2017
    Posts
    1
    Agree with Kelly

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